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The Palgrave Handbook of Servitization

Edited by Marko Kohtamäki (), Tim Baines (), Rodrigo Rabetino (), Ali Ziaee Bigdeli (), Christian Kowalkowski (), Rogelio Oliva () and Vinit Parida ()

in Springer Books from Springer

Date: 2021
ISBN: 978-3-030-75771-7
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Chapters in this book:

Theoretical Landscape in Servitization
Marko Kohtamäki, Tim Baines, Rodrigo Rabetino, Ali Z. Bigdeli, Christian Kowalkowski, Rogelio Oliva and Vinit Parida
Digital Servitization: How Manufacturing Firms Can Enhance Resource Integration and Drive Ecosystem Transformation
Christian Kowalkowski, David Sörhammar and Bård Tronvoll
Typologies of Manufacturer Identities in the Age of Smart Solutions
Tuomas Huikkola, Suvi Einola and Marko Kohtamäki
PSS Business Models: A Structured Typology
Federico Adrodegari, Nicola Saccani and Mario Rapaccini
Product-Service Systems in the Digital Era: Deconstructing Servitisation Business Model Typologies
Tor Helge Aas, Karl Joachim Breunig, Magnus Hellström and Katja Maria Hydle
Digital Business Model Innovation for Product-Service Systems
Wiebke Reim, Vinit Parida and David Sjödin
Business Models for Digital Service Infusion Using AI and Big Data
Lars Witell
Towards Servitization: A Taxonomy of Industrial Product-Service Systems for Small- and Medium-Sized Manufacturers
Alexander Kreyenborg, Frederik Möller, Michael Henke and Max Niemann
Further Semiotic Perspectives on the Outcome-Based vs Performance-Based Semantic Dispute
Lauri Korkeamäki
The Features of Performance Measurement Systems in Value-Based Selling
Viktor Sundholm and Magnus Hellström
Exploring Dynamic Capabilities to Facilitate a Smoother Transition from Servitization to Digital Servitization: A Theoretical Framework
Luna Leoni and Koteshwar Chirumalla
Dynamic Capabilities as Enablers of Digital Servitization in Innovation Ecosystems: An Evolutionary Perspective
María Alejandra Rodríguez, Leandro Lepratte and Rodrigo Rabetino
Reviewing Service Types from a Transaction Cost Economics Perspective
Bart Kamp
The Role of Financialization When Moving up the Service Ladder
Bart Kamp and Ibon Gil de San Vicente
Viewing Servitization Through a Practice-Theoretical Lens
Katja Maria Hydle and Marko Kohtamäki
Microfoundations of Servitization: An Individual-Level Perspective
Wim Coreynen
Revitalizing Alignment Theory for Digital Servitization Transition
Bieke Struyf, Paul Matthyssens and Wouter Van Bockhaven
Managerial Heuristics in Servitization Journey
Tuomas Huikkola and Marko Kohtamäki
Narrative Network as a Method to Understand the Evolution of Smart Solutions
Suvi Einola, Marko Kohtamäki and Rodrigo Rabetino
A Conceptual Guideline to Support Servitization Strategy Through Individual Actions
Shaun West, Paolo Gaiardelli, Anet Mathews and Nicola Saccani
Employee Reactions to Servitization as an Organizational Transformation
Mădălina Pană and Melanie E. Kreye
Salesforce Transformation to Solution Selling
Anna Salonen and Harri Terho
Digital Servitization: Strategies for Handling Customization and Customer Interaction
Katja Maria Hydle, Magnus Hellström, Tor Helge Aas and Karl Joachim Breunig
Relational Transformation for Digital Servitization
Anmar Kamalaldin, Lina Linde, David Sjödin and Vinit Parida
Service-Dominant Logic: A Missing Link in Servitization Research?
Maria Åkesson and Nina Löfberg
Value Co-creation in Digitally-Enabled Product-Service Systems
Shaun West, Wenting Zou, Eugen Rodel and Oliver Stoll
Manufacturers’ Service Innovation Efforts: From Customer Projects to Business Models and Beyond
Vicky M. Story, Judy Zolkiewski, Jamie Burton and Chris Raddats
Configurational Servitization Approach: A Necessary Alignment of Service Strategies, Digital Capabilities and Customer Resources
Tinhinane Tazaïrt and Isabelle Prim-Allaz
Digital Servitization and Modularity: Responding to Requirements in Use
Ellen Hughes, Glenn Parry and Philip Davies
Service Integration: Supply Chain Integration in Servitization
Khadijeh Momeni
Network Structures in Service Provision
Melanie E. Kreye
Organizational Structures in Servitization: Should Product and Service Businesses Be Separated or Integrated?
Sophie Peillon
Coordinating and Aligning a Service Partner Network for Servitization: A Motivation-Opportunity-Ability (MOA) Perspective
Jawwad Z. Raja and Thomas Frandsen

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DOI: 10.1007/978-3-030-75771-7

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