A Précis of Consumer Behaviour Analysis
Gordon R. Foxall ()
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Gordon R. Foxall: Cardiff University
Chapter 5 in The Theory of the Marketing Firm, 2021, pp 119-138 from Springer
Abstract:
Abstract This chapter provides a short précis of consumer behaviour analysis. Consumer behaviour is explicable in terms of either an extensional perspective that emphasises its responsiveness to the objectively available reinforcing and punishing consequences it produces or an intentional perspective which employs consumers’ desires, beliefs, emotions and perceptions in order to understand the subjective nature of consumer choice. Economic and social interactions, for example those between consumers and the firm, take the form of bilateral contingencies in which the behaviour setting of one actor impinges on that of the other.
Keywords: Consumer behaviour analysis; Consumer-situation; Utility functions; Bilateral contingency (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-86106-3_5
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DOI: 10.1007/978-3-030-86106-3_5
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