The Influence of Culture-Communication and Communication-Relationship

Mahmoud Moussa (), Thomas Doumani (), Adela McMurray (), Nuttawuth Muenjohn () and Ling Deng ()
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Mahmoud Moussa: RMIT University
Thomas Doumani: RMIT University
Adela McMurray: Flinders University
Nuttawuth Muenjohn: RMIT University
Ling Deng: RMIT University

Chapter 7 in Cross-Cultural Performance Management, 2022, pp 139-176 from Springer

Abstract: Abstract This chapter presents an empirical analysis of other two important drivers of cross-cultural performance management: relationship and communication. Constructs of culture-communication effect and the communication-relationship effect were developed. The culture-communication construct explains the nature of communication and how language is laden with cultural value references. Communication acts as both a repository of culture and a conduit of culture. With an understanding of values contained within the language, in a cross-cultural PM situation, this can provide impetus to the efficacy of PM, by effectively drawing motivational values of the other’s culture. The construct of communication-relationship effect explains how the former enables the manager-subordinate relationship to open up and tap the inherent efficacy within the performance situation. Through this intrinsic link with communication, relationship acts as a catalyst for efficacy, where relationship is the key to access the natural efficacy latent within the cross-cultural PM situation.

Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-91268-0_7

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DOI: 10.1007/978-3-030-91268-0_7

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