Online Travel Planning for Families with a Child with a Disability

Mohamed Reda Khomsi (), Karl Delorme () and Cyril Martin-Colonna ()
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Mohamed Reda Khomsi: Université du Québec À Montréal
Karl Delorme: Université du Québec À Montréal
Cyril Martin-Colonna: Université du Québec À Montréal

A chapter in Information and Communication Technologies in Tourism 2022, 2022, pp 72-77 from Springer

Abstract: Abstract Whereas the search for information when starting to plan a trip is generally perceived as enjoyable, families with a disabled child may associate this step with anxiety and stress. This is due to a lack of information and poor consideration of disabled children’s needs in most tourist websites, making it difficult for such families to find answers to their questions. In this context, the present research attempts to understand the online travel planning process of families with a child with a disability in order to propose solutions adapted to these families’ needs.

Keywords: Travel planning; Families with a disabled child; Accessibility (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-94751-4_7

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DOI: 10.1007/978-3-030-94751-4_7

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