Information and Communication Technologies in Tourism 2022

Stienmetz, Jason L.; Ferrer-Rosell, Berta; Massimo, David

Information and Communication Technologies in Tourism 2022

Edited by Jason L. Stienmetz (), Berta Ferrer-Rosell () and David Massimo ()

in Springer Books from Springer

Date: 2022
ISBN: 978-3-030-94751-4
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Chapters in this book:

Video Game Experiential Marketing in Tourism: Designing for Experiences: Mattia Rainoldi, Arne Winckel, Joanne Yu and Barbara Neuhofer
Mixed Reality (MR) for Generation Z in Cultural Heritage Tourism Towards Metaverse: Dimitrios Buhalis and Nurshat Karatay
Virtual Reality: A Simple Substitute or New Niche?: Victoria-Ann Verkerk
Emergence and Rapid Popularization of Paid Web-Conferencing-Application-Based Tours in Japan: An Analysis of Their Business Potential: Kennichiro Hori, Ibuki Yoshida, Miki Suzuki, Zhu Yiwen and Yohei Kurata
Users Versus Non-users: The Impact of Experience on Hotel Guests’ Attitudes Towards Service Robots in Hotels: Patrycja Brylska, Cihan Cobanoglu and Seden Dogan
Video Games as a Media for Tourism Experience: Yang Junko, Chia-Hsiang Hsu and Tsong-Zen Liu
Online Travel Planning for Families with a Child with a Disability: Mohamed Reda Khomsi, Karl Delorme and Cyril Martin-Colonna
Leveraging Blockchain in Medical Tourism Value Chain: Sreejith Balasubramanian, Shalini Ajayan and Cody Morris Paris
“Better Not Let Me Know”: The Mediating Role of Regret on the Relation Between Social Comparison Discrepancy in Online Hotel Review and Revisit Intention: Sunny Zhenzhen Nong and Lawrence Hoc Nang Fong
Analysis of Instagram Users’ Movement Pattern by Cluster Analysis and Association Rule Mining: Zehui Wang, Luca Koroll, Wolfram Höpken and Matthias Fuchs
Beyond Influencer Credibility: The Power of Content and Parasocial Relationship on Processing Social Media Influencer Destination Marketing Campaigns: Yi Xuan Ong, Tao Sun and Naoya Ito
Management Response to Online Review: The Case of Hong Kong Luxury Hotels: Suki Siuki Tam, Lawrence Hoc Nang Fong and Rob Law
The Usage of Emoji in Tourism-Related Instagram Posts: Suggestions from a Marketing Perspective: Viktoria Distel, Roman Egger, Ugljesa Petrovic, Viet Linh Phan and Simon Wiesinger
Navigation by Revealing Trade-offs for Content-Based Recommendations: Linus W. Dietz, Sameera Thimbiri Palage and Wolfgang Wörndl
Multisensory VR Experiences in Destination Management: Barbara Prodinger and Barbara Neuhofer
Do DMOs Promote the Right Aspects of the Destination? A Study of Instagram Photography with a Visual Classifier: Lyndon Nixon
Personalization of Multi-day Round Trip Itineraries According to Travelers’ Preferences: Elif Erbil and Wolfgang Wörndl
Destinations and Data State-of-the-Art in Switzerland and Liechtenstein: Elide Garbani-Nerini, Elena Marchiori and Lorenzo Cantoni
Identifying the Main Service Elements for Customer-Oriented Live Guided Virtual Tours: Rosa Repo and Juho Pesonen
Travel Incheon as a Metaverse: Smart Tourism Cities Development Case in Korea: Taehyee Um, Hyunkyu Kim, Hyunji Kim, Jungho Lee, Chulmo Koo and Namho Chung
Communicating to Tourists During and Post-Covid-19: What Do They Want (Need) to Hear?: Laura Zizka, Meng-Mei Chen, Effie Zhang and Amandine Favre
An Exploratory Study of Consumers’ Travel-Related Concerns About COVID-19: Wenqi Wei and Irem Önder
Building Resilient Smart Cities for Sustainable Urban Tourism in Africa Post-COVID-19 Pandemic: Erisher Woyo and Dandison Ukpabi
Identifying the Elements of Great Online Customer Encounters: Johanna Heinonen and Juho Pesonen
Using Machine Learning Methods to Predict Demand for Bike Sharing: Chang Gao and Yong Chen
A Framework of Resilience for Peer-to-Peer Accommodation Hosts Under COVID-19: Yu-Hua Xu, Shihan (David) Ma and Xin-Yue Li
Platform Stress in Hospitality – Focusing on the Technology dimension: Jae Eun (Francesca) Park, Namho Chung and Chulmo Koo
Window to the Destination: Tourists’ Local Experience via “Online Experiences” on Airbnb Amid the Pandemic: Junjiao Zhang and Hanqin Qiu
Data-Supported CRM as a Lever for DMO Success: A Social Exchange Relationship Approach: Birgit Bosio and Melanie Scheiber
Towards a Strengths-Based Personal Informatics Framework for Transformative Tourism Experiences: A Phenomenological Study on Serious Leisure Practitioners: C. K. Bruce Wan, Cees J. P. M. Bont, Paul Hekkert and Kenny K. N. Chow
Destination Image of DMO and UGC on Instagram: A Machine-Learning Approach: Roman Egger, Oguzcan Gumus, Elza Kaiumova, Richard Mükisch and Veronika Surkic
Topic Modelling of Tourist Dining Experiences Based on the GLOBE Model: Roman Egger, Angela Pagiri, Barbara Prodinger, Ruihong Liu and Fabian Wettinger
Content-Based Recommendations for Crags and Climbing Routes: Iustina Ivanova, Marina Andrić and Francesco Ricci
Understanding Preferences in Tourism Email Marketing: Elide Garbani-Nerini, Elena Marchiori, Rossella Reale and Lorenzo Cantoni
Using the Behaviour Change Wheel to Design an App to Change Tourist Behaviour and Increase Dispersal into Regional Areas: Martha Wells, Kristy Salas and Anne Hardy
Exploring “Planned Serendipity” and On-site Information Behavior on Smartphones: Micol Mieli
Understanding Hotel Employees’ and Guests’ Perceptions of Smart Hotels Using Q Methodology: Ye Shen
Business Intelligence and the Public Management of Destinations: The View of DMOs: Francisco Femenia-Serra, Aurkene Alzua-Sorzabal and Aitziber Pousa-Unanue
Visualizing and Comparing Online Travel Reviews of the Great Walls: A Data Mining Approach: Jin Ling and Nadezda Sorokina
Analyzing Individual, Institutional, and Regional Contributions to E-tourism: The Case of ENTER Proceedings (1996–2021): Suki Siuki Tam, Huiyue Ye, Rob Law and Lawrence Hoc Nang Fong
eLearning for Tourism During COVID-19 - Learning from Students’ Perspectives. A Pilot Study: Lea Hasenzahl, Soha Ghezili and Lorenzo Cantoni
An Empirical Study on the Impact of Prior Information Provision Methods on Participants’ Perceptions in Tasting Marketing: Hisashi Masuda and Kengo Matsumura
How to Design Hotel Gamified Applications Effectively: Understanding the Motives of Users as Hotel Visitors: Demos Parapanos and Elina (Eleni) Michopoulou
Escaping Loneliness Through Tourist-Chatbot Interactions: Peng Wang and Jun Shao
Exploring the Impact of Travel Vlogs on Prospect Tourists: A SOR Based Theoretical Framework: Wenliang Li, Yoo Ri Kim, Caroline Scarles and Anyu Liu
Monitoring Human-Wildlife Interactions in National Parks with Crowdsourced Data and Deep Learning: Bing Pan, Virinchi Savanapelli, Abhishek Shukla and Junjun Yin
Exploring the Utilitarian and Hedonic Value Derived from Tourism Pre-experiences with Virtual Reality: Differences Between Destinations and Accommodations: Carlos Flavián, Sergio Ibáñez-Sánchez and Carlos Orús

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DOI: 10.1007/978-3-030-94751-4

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