Leveraging Blockchain in Medical Tourism Value Chain

Sreejith Balasubramanian (), Shalini Ajayan () and Cody Morris Paris ()
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Sreejith Balasubramanian: Middlesex University Dubai
Shalini Ajayan: Mohammed bin Rashid School of Government
Cody Morris Paris: Middlesex University Dubai

A chapter in Information and Communication Technologies in Tourism 2022, 2022, pp 78-83 from Springer

Abstract: Abstract There are significant challenges facing the medical tourism industry: privacy and transparency concerns, lack of access to centralized medical records, fraudulent practices, opportunistic behavior of intermediaries, foreign currency risks, and contractual/legal issues. While blockchain technology has immense potential to address the industry’s inherent challenges and inefficiencies, the current understanding of blockchain application in medical tourism is fragmented. Through a pragmatic review of the literature, this study explores the blockchain applications and benefits for medical tourists across the stages of the medical tourism value chain, and in the process, proposes a meaningful and managerially relevant blockchain framework for medical tourism. The findings and the proposed novel framework to guide policy interventions and support mechanisms to take advantage of the full opportunities of blockchain in medical tourism.

Keywords: Health tourism; Conceptual framework; Blockchain technology (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-94751-4_8

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DOI: 10.1007/978-3-030-94751-4_8

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