The New Servant Leader

Natasha Brown () and H. Eric Schockman ()
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Natasha Brown: Pepperdine University
H. Eric Schockman: Woodbury University

Chapter 12 in The Palgrave Handbook of Servant Leadership, 2023, pp 273-297 from Springer

Abstract: Abstract The COVID-19 pandemic has impacted the global landscape across a number of dimensions, including political and economic stability, public health policy, including norms around social interaction, how businesses run, and where employees work. Concepts of leadership have also shifted amid the backdrop of the coronavirus crisis. Servant leadership theory espouses that the role of the leader is to be in service of the follower. The purpose of this study is to explore servant leadership in the (theorized) post-pandemic world and to understand which servant leadership traits are needed more than, less than, or the same as pre-pandemic times. A research study will investigate the citizen voice on post-pandemic servant leadership through a quantitative survey. It is hypothesized that servant leadership will be more needed in the post-pandemic world with a particular focus on empathy, altruism, and healing. The COVID-19 pandemic has introduced myriad global challenges and presents a timely, relevant, and critical opportunity to investigate leadership approaches necessary for the future.

Keywords: Servant leadership; Post-pandemic leadership; Citizen perspective; COVID-19; Crisis leadership; Empathy; Wisdom (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-01323-2_17

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DOI: 10.1007/978-3-031-01323-2_17

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