A Servant Leader’s Guide to Maximizing the Potential of Diverse Teams

Kerri Cissna (), Gregory Dern (), Charles Gross () and Amanda Wickramasinghe ()
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Kerri Cissna: Miami University
Gregory Dern: Miami University
Charles Gross: California State University Long Beach
Amanda Wickramasinghe: Pepperdine University

Chapter 18 in The Palgrave Handbook of Servant Leadership, 2023, pp 423-441 from Springer

Abstract: Abstract This chapter explores the findings from an original research study that introduces servant leadership as a concept for leaders to more meaningfully meet the expectations of followers seeking to achieve higher, spiritual goals. In this book chapter, we will explicate how to understand the mental frameworks and mindsets of servant leaders, and the potential strategies that will help servant leaders create work environments in which every organizational member can reach their greatest potential while serving a greater purpose. A mixed-methods study was conducted at a faith-based institution of higher education, and servant leadership emerged repeatedly as an important aspect of inclusive leadership (IL) and workplace spirituality (WS), which nourishes the human soul in an integrated workplace setting. This study is grounded in Enlightened Management (Maslow AH (1970) Motivation and personality. New York: Harper & Row) and Inclusive Leadership theory (Hollander, 2008) and contributes a new model for leadership development as The Servant Leader’s Toolbox: Strategies for Achieving a Self-Actualized Organization (Cissna K (2020) Self-actualized leadership: Exploring the intersection of inclusive leadership and workplace spirituality at a faith-based institution of higher education. Pepperdine University).

Keywords: Servant Leadership; Diversity; Equity; Inclusion; Inclusive Leadership; Creativity; Innovation; Global Leadership; Self-Actualization; Enlightened Leadership; Purpose; Service (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/978-3-031-01323-2_75

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