Constructing New Organizational Identities in a Post-pandemic Return: Managerial Dilemmas in Balancing the Spatial Redesign of Telework with Workplace Dynamics and the External Imperative for Flexibility

Siri Yde Aksnes (), Anders Underthun () and Per Bonde Hansen ()
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Siri Yde Aksnes: Oslo Metropolitan University
Anders Underthun: Oslo Metropolitan University
Per Bonde Hansen: Oslo Metropolitan University

Chapter 4 in Virtual Management and the New Normal, 2023, pp 59-78 from Springer

Abstract: Abstract In this chapter, we ask how the sudden spatial redesign of telework during the COVID-19 pandemic has affected organizational identities and the future of telework in Norwegian organizations. The chapter is based on qualitative focus groups and interviews with managers in ten different organizations from the private and public sectors that were carried out in April and October 2021. We distinguish between how discussions about changing management styles, the effect of telework on workplace dynamics and the sense of flux after the pandemic, illustrate how organizational identities have come into play after the pandemic. An important finding is that the managers seem torn between embracing the advantages of telework and proving the organizations’ capacity for and willingness to be flexible on the one hand, and retain the physical workplace as a vital container for social dynamics and organizational identity formation on the other.

Keywords: Organizational identities; Spatial redesign; Managerial dilemmas (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-06813-3_4

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DOI: 10.1007/978-3-031-06813-3_4

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