Measuring Engagement: Theoretical Perspectives and Practical Approaches
Kunle Akingbola (),
Sean Edmund Rogers () and
Melissa Intindola ()
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Kunle Akingbola: Lakehead University
Sean Edmund Rogers: University of Rhode Island
Melissa Intindola: Bucknell University
Chapter Chapter 8 in Employee Engagement in Nonprofit Organizations, 2023, pp 173-190 from Springer
Abstract:
Abstract By now, it is clear that highly engaged and committed nonprofit stakeholders—employees, volunteers, boards of directors, and community members—can enhance productivity, innovation, performance, service outcomes, and local and global impact. What is less clear is how exactly to measure whether employees are indeed engaged and meaningfully contributing to a nonprofit organization’s mission and objectives in measurable ways.
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-08469-0_8
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DOI: 10.1007/978-3-031-08469-0_8
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