Understanding and Reducing Negative Interpersonal Behaviors: A Critical HRD Approach to Improve Workplace Inclusion

Tomika W. Greer () and April L. Peters ()
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Tomika W. Greer: University of Houston
April L. Peters: University of Houston

Chapter Chapter 18 in The Palgrave Handbook of Critical Human Resource Development, 2023, pp 325-345 from Springer

Abstract: Abstract The purpose of this chapter is to describe how negative interpersonal behaviors impact inclusion and the act of relating in spaces of organizing, such as the workplace. We offer a taxonomy of negative interpersonal behaviors based on the perpetrator’s approach and the level of occurrence; and demonstrate how microaggressions, discrimination, incivility, and bullying represent the four quadrants of the taxonomy. Critical HRD strategies to reduce the prevalence of negative interpersonal behaviors include raising organizational awareness, empowering diverse voices, dispensing corrective and disciplinary actions for offenses, and building an inclusive organizational culture.

Keywords: Inclusion; Inclusivity; Interpersonal Behaviors; Microaggressions; Discrimination; Incivility; Bullying (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-10453-4_18

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DOI: 10.1007/978-3-031-10453-4_18

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