Risk and Intelligent Automation in Insurance

Leslie P. Willcocks (), John Hindle (), Matt Stanton () and John Smith ()

Chapter Chapter 11 in Maximizing Value with Automation and Digital Transformation, 2024, pp 85-91 from Springer

Abstract: Abstract What will the insuranceInsurance industry look like in ten years’ time? What role will intelligent automationIntelligent Automation (IA) play? What are the choices? Are you preparing? These are critical questions for an industry whose essence is calculating riskRisk. As a data-driven business—from riskRisk assessment and underwritingUnderwriting to distribution, and from pricing to claims—the entire industry value chain is ripe for intelligent automationIntelligent Automation (IA) and digital transformation. How so?

Date: 2024
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DOI: 10.1007/978-3-031-46569-7_11

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