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Maximizing Value with Automation and Digital Transformation

Leslie P. Willcocks (), John Hindle (), Matt Stanton () and John Smith ()

in Springer Books from Springer

Date: 2024
ISBN: 978-3-031-46569-7
References: Add references at CitEc
Citations: View citations in EconPapers (1)

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Chapters in this book:

Ch Chapter 1 Where Are We Now? Where Are We Heading?: From RPA to Digital Transformation
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 10 Challenges and Customer Experience in Utilities
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 11 Risk and Intelligent Automation in Insurance
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 12 The Knowledge Switch in Telecommunications
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 13 Intelligent Automation in Healthcare
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 14 AI: Ethical and Social Responsibility Challenges
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 15 Managing the Digital Catch-22
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 16 On the Yellow Brick Road—The Ten Technologies that Pave the Way
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 17 The Blind Spot
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 18 Core Capabilities for Digital Transformation
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 19 How to Catch Up on Digital Transformation
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 2 A Strategic Approach to Robotic Process Automation
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 20 Digital Platform as Foundation
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 21 The Heart of the Matter—Effective Change Management
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 22 A Case in Point: DBS Bank
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 3 Robotic Process Automation: Just Add Imagination
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 4 RPA in Financial Services
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 5 RPA: Mastering Agility at Scale
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 6 RPA and Managing Complexity
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 7 RPA and Combinatorial Innovation
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 8 Intelligent Automation/AI: The Value Potential
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Ch Chapter 9 Intelligent Automation in Banking
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith

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DOI: 10.1007/978-3-031-46569-7

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