RPA: Mastering Agility at Scale

Leslie P. Willcocks (), John Hindle (), Matt Stanton () and John Smith ()

Chapter Chapter 5 in Maximizing Value with Automation and Digital Transformation, 2024, pp 43-47 from Springer

Abstract: Abstract In the previous chapter, we highlighted how financial services companies are applying imagination and combinatory innovation by shrinking the time lag between request and fulfilment, creating a ‘triple win’—for customers, employees, and shareholders.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-46569-7_5

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DOI: 10.1007/978-3-031-46569-7_5

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