Intelligent Automation/AI: The Value Potential

Leslie P. Willcocks (), John Hindle (), Matt Stanton () and John Smith ()

Chapter Chapter 8 in Maximizing Value with Automation and Digital Transformation, 2024, pp 63-70 from Springer

Abstract: Abstract Research at Knowledge Capital Partners has looked at the strategic use of intelligent automation/AI. We studied in particular automation leaders in five major sectors—banking, insurance, telecommunications, healthcare and utilities, and these sectors are covered in later chapters.

Date: 2024
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DOI: 10.1007/978-3-031-46569-7_8

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