Yale University and the Impact of Future-Oriented Leadership During the Covid Pandemic

ChiChi Ezenwa () and Alfred Akakpo ()
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ChiChi Ezenwa: Ravensbourne university
Alfred Akakpo: University of Northampton

Chapter Chapter 4 in Futures Thinking and Organizational Policy, Volume 2, 2024, pp 79-107 from Springer

Abstract: Abstract This case study explores futures thinking and organizational policies in higher education with a specific focus on Yale University. The aim of the study was to analyze and discuss Yale University’s experience in using foresight to plan and adapt to the needs of a “new future” in higher education stemming from the Covid-19 pandemic. It was found that Yale University successfully: (1) conducted scenario-building for long-term strategic planning; (2) used AI-driven software (including chatbots) as a strategic tool to improve online learning; and (3) developed organizational policies to institutionalize and sustain new learning strategies and new employee roles to support these strategies. This case chapter concludes with a discussion of the implications for the use of foresight and futures thinking across higher education more broadly.

Keywords: Future-oriented leadership; Futures thinking; Organizational policies; Covid pandemic; Yale University (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-55956-3_4

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DOI: 10.1007/978-3-031-55956-3_4

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