Total BPM: What Does a Company That Uses 100% BPMS Look Like?

Sérgio Luís Haas () and Nivea Teixeira da Silva Haas
Additional contact information
Sérgio Luís Haas: Instituto Espírita Batuíra de Saúde Mental
Nivea Teixeira da Silva Haas: Instituto Espírita Batuíra de Saúde Mental

A chapter in Business Process Management Cases Vol. 3, 2025, pp 187-196 from Springer

Abstract: Abstract (a) Situation faced: A Brazilian nonprofit organization had to find a solution that could offer management, governance, and compliance independently of development teams, with low development and maintenance costs, while also offering quality and information security. (b) Action taken: The best solution to meet these requirements was the comprehensive adoption of a BPMS that would be organically and easily adaptable to the desired reality of the company. (c) Results achieved: Today, the organization does not use any other management solution, not even ERP. It only uses BPMS to develop its management solutions. (d) Lessons learned: The large-scale uptake and deployment of BPMS proved to be superior to traditional management systems or ERP and was easier for all the relevant stakeholders to use. The solution can also efficiently be changed when new requirements are emerging.

Date: 2025
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-80793-0_14

Ordering information: This item can be ordered from
http://www.springer.com/9783031807930

DOI: 10.1007/978-3-031-80793-0_14

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().