Editorial

Bernd Stauss (), Kai Engelmann (), Anja Kremer () and Achim Luhn ()
Additional contact information
Bernd Stauss: Catholic University Eichstätt-Ingolstadt
Kai Engelmann: Roland Berger Strategy Consultants
Anja Kremer: IBM Deutschland GmbH
Achim Luhn: Siemens AG IT Solutions and Services

A chapter in Services Science, 2008, pp 1-8 from Springer

Abstract: Abstract For years the service sector has dominated advanced economies. In many countries it accounts for more than 70% of gross domestic product and approximately the same percentage of all employees work in this sector. This statistical data is impressive in itself, but the sectoral view does not show the full picture. It leads instead to a systematic underestimation of the relevance of services in society. For it neglects the continuing trend toward the “tertiarization” of the industrial sector. More and more companies in the industrial sector are offering complementary and stand-alone services or are providing customer-oriented solutions with a predominant portion of services.

Keywords: Service Sector; Service Research; Academic Discipline; Service Innovation; Service Company (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-540-74489-4_1

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DOI: 10.1007/978-3-540-74489-4_1

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