Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines

Jim Spohrer ()
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Jim Spohrer: IBM Almaden Research Center

A chapter in Services Science, 2008, pp 11-40 from Springer

Abstract: Abstract The service economy refers both the service sector of industrialized economies as well as services performed in the manufacturing and extractive sectors of the economy. The spectacular growth of the service economy in the past fifty years is reflected both the GDP statistics of nations as well as the annual reports of manufacturing companies that report on growing services revenue. The Fortune 1000 reflects the growth trend of the service economy. Both the increasing number of service firms (e.g. Google) that appear on the list and the increasing percentage of revenue from services for many non-service firms (e.g. John Deere) reflect this new economic reality.

Keywords: Service System; Intellectual Capital; Complex Adaptive System; Service Economy; Management Consult (search for similar items in EconPapers)
Date: 2008
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DOI: 10.1007/978-3-540-74489-4_2

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