The human factor in change processes: Success factors from a socio-psychological point of view

Marit Gerkhardt, Dieter Frey and Peter Fischer
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Dieter Frey: Ludwig-Maximilians-University Munich
Peter Fischer: University of Exeter

A chapter in Change 2.0, 2008, pp 11-25 from Springer

Abstract: Abstract Why do staff resist change processes? What basic human needs, desires and emotions are behind this resistance? And how can companies take these psychological mechanisms into account in their change projects? The “Model of Twelve Success Factors in Change Processes” reveals how executives can permanently win over their staff to change.

Keywords: Human Factor; Change Process; Success Factor; Change Management; Change Project (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-540-77495-2_2

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DOI: 10.1007/978-3-540-77495-2_2

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