Understanding Organisational Knowledge-Based Value Creation Dynamics: A Systems Thinking Approach

Francesco Sole (), Daniela Carlucci () and Giovanni Schiuma ()
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Francesco Sole: Center for Value Management, DAPIT, University of Basilicata
Daniela Carlucci: Center for Value Management, DAPIT, University of Basilicata
Giovanni Schiuma: Center for Value Management, DAPIT, University of Basilicata

Chapter Chapter 21 in Business Performance Measurement and Management, 2010, pp 327-341 from Springer

Abstract: Abstract In the modern knowledge economy knowledge assets play a pivotal role in companies’ value creation. Despite that, there is still a lack of approaches suitable to disentangle and assess how these assets take part in value creation. This represents a critical issue to face in order to make managers able to take better informed management decisions with regard to knowledge assets allocation and management This paper describes a model for analyzing how knowledge assets, properly managed, create value over time. The proposed model is grounded on principles underpinning the Systems Thinking approach and strategy maps. The paper presents a practical application of the model.

Keywords: Analytic Hierarchy Process; System Thinking; Management Initiative; Soft System Methodology; Knowledge Asset (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-04800-5_21

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DOI: 10.1007/978-3-642-04800-5_21

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