The Process Manager and the Substance of Decision Making

Hans Bruijn (), Ernst F. Heuvelhof () and Roel Veld ()
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Hans Bruijn: Delft University of Technology
Ernst F. Heuvelhof: Delft University of Technology

Chapter Chapter 8 in Process Management, 2010, pp 145-164 from Springer

Abstract: Abstract The fourth core element of the process approach is substance: the process that is developed under the guidance of the process manager must be sufficiently substantive. After all, a process without substance is empty. The preceding chapters have already pointed out repeatedly that a decision-making process may degenerate into a process for the sake of the process. This may affect its speed (core element 3), but also its substance. When a process drifts too far away from the substance, it is vulnerable and fails to meet its original objective: a process is designed to produce substantive problem definitions and problem solutions.

Keywords: Decision Making; Process Manager; Strategic Behaviour; Basic Belief; Cognitive Learning (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-13941-3_8

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DOI: 10.1007/978-3-642-13941-3_8

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