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Leading Operational Excellence in a Global Company

Mark McColgan ()
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Mark McColgan: Takeda Pharmaceuticals International

Chapter Chapter 26 in Leading Pharmaceutical Operational Excellence, 2013, pp 411-418 from Springer

Abstract: Abstract Most pharmaceutical companies have introduced Operational Excellence (OPEX) programs to optimize quality, costs, and time. Many of those responsible for OPEX have tried to identify the key factors leading to a successful implementation of OPEX. Identifying these factors is especially interesting against the backdrop that more than a few OPEX programs fail during implementation. This article reflects on the importance of leadership at company and individual level for the successful implementation of OPEX programs.

Keywords: Emotional Intelligence; Shop Floor; Total Quality Management; Employee Involvement; Corporate Level (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-642-35161-7_26

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DOI: 10.1007/978-3-642-35161-7_26

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