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Evaluation of Business Process Blueprinting: a Case Study on the Application of the Method to the “BIOTRONIK Home Monitoring®” Service

Michael Hewing ()
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Michael Hewing: Freie Universität Berlin

Chapter 5 in Business Process Blueprinting, 2014, pp 115-157 from Springer

Abstract: Abstract After the design phase has been illustrated and a procedure model proposed in chapter 4, this chapter evaluates the artifact’s utility (regarding the problem proposed in chapter 3.3). Before moving on to the case study, the author elucidates the necessity of evaluating this research and explains why a case study fits best to do so.

Keywords: Process Element; Design Option; Usage Process; Monitoring Service; Home Monitoring (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-03729-1_5

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DOI: 10.1007/978-3-658-03729-1_5

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