Disruptive Change in Organizational Design—Introduction of Flexible Organizational Structures at T-Systems International GmbH

Jan Krellner and Raihan Kleinmann ()
Additional contact information
Jan Krellner: T-Systems International GmbH
Raihan Kleinmann: T-Systems International GmbH

A chapter in The Future of Work, 2024, pp 163-170 from Springer

Abstract: Abstract T-Systems operates in a market environment characterized by constant changes in technology, market, and customer requirements in ever shorter cycles. A high degree of adaptability and responsiveness is the key success factor to be able to respond quickly and flexibly to these developments in the future. With the implementation of a flexible organizational model, T-Systems has initiated a radical and disruptive change. The article explains the organizational model designed based on the Spotify model, shows the steps of change, the success factors of the transformation, but also the challenges that T-Systems faced before, during, and after the implementation. The contribution is rounded off with the experiences and recommendations of the transformation managers at T-Systems.

Date: 2024
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-45150-9_20

Ordering information: This item can be ordered from
http://www.springer.com/9783658451509

DOI: 10.1007/978-3-658-45150-9_20

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().