Participation as a Success Factor: Involving Those Affected

Thomas Lauer
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Thomas Lauer: Aschaffenburg University of Applied Sciences

Chapter 9 in Change Management, 2021, pp 145-162 from Springer

Abstract: Abstract Participation is the classic success factor of change management and was already discovered in early studies on this topic. By involving as many employees as possible in the process of change, their motivation usually increases and resistance decreases. Also, by using the knowledge of many, often a better result can be achieved in terms of content. Participation must not be an alibi and must involve as many affected people as possible at an appropriate point. Often the support of a professional and neutral moderator is necessary for this. Workshop-like procedures such as group moderation or open space are, in addition to employee surveys, also among the most important methods of participation.

Date: 2021
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DOI: 10.1007/978-3-662-62187-5_9

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