Politics-Management Relations in an Agency Context: The Case of Centrelink

John Halligan ()
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John Halligan: University of Canberra

A chapter in Public Governance and Leadership, 2007, pp 343-364 from Springer

Abstract: Abstract Australia’s primary case of a new style ‘agency’ (Pollitt et al. 2004) was created as a multi-purpose delivery agency to provide services to several purchasing departments mainly in the areas of social security and unemployment. Centrelink provides a case of the dynamics of political and management relations when the traditional conditions under which agencies operate are relaxed and redefined. The purpose of this chapter is to explore the issues in this experiment with an agency’s relationships by examining its origins and why the original model was terminated after seven years.

Keywords: Public Sector; Service Delivery; Corporate Governance; Public Management; Central Agency (search for similar items in EconPapers)
Date: 2007
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-8350-9100-9_16

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DOI: 10.1007/978-3-8350-9100-9_16

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