Effective Management of a Remote Workforce for Covid-19: A Proposed Research Model Toward Smart Working Adoption Within Organizations

Concetta Metallo (), Rocco Agrifoglio () and Ferrara Maria ()
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Concetta Metallo: University of Naples Parthenope
Rocco Agrifoglio: University of Naples Parthenope
Ferrara Maria: University of Naples Parthenope

Chapter Chapter 5 in HR Analytics and Digital HR Practices, 2022, pp 101-126 from Springer

Abstract: Abstract The lockdown caused by the COVID-19 epidemic has encouraged the widespread use of SW for all activities that can be carried out remotely within organizations. This experience has shown that SW can be applied on a large scale by organizations and that it could continue to be used as an organizational practice in the future when the emergency period will be overcome. Although there are widespread advantages, SW adoption is not an innovation that organizations can introduce inside easily and without problems. It requires a rethinking of current HRM practices that in most companies have been designed to manage traditional workers, rather than smart workers. The research aims to investigate the HRM practices enabling organizations to manage effectively smart workers. Linking the HRM literature and the IS research, the chapter proposes an integrated research model based on three HRM systems (mobility and development, evaluation, and rewards) for effectively managing the smart workers workforce.

Keywords: Flexible working; Remote working; New ways of working; Work organization; Smart worker; HRM; HRM systems; Mobility and development; Evaluation; Rewards (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-981-16-7099-2_5

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DOI: 10.1007/978-981-16-7099-2_5

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