 E-governanceKlaus Solberg Söilen
Chapter 43 in Digital Marketing, 2024, pp 427-433 from Springer Abstract: Abstract This chapter explores the evolution and impact of e-governance, leveraging information and communication technology (ICT) to enhance government services and interactions across various sectors. E-governance spans government-to-citizen (G2C), government-to-business (G2B), government-to-government (G2G), and government-to-employees (G2E) interactions, aiming to improve efficiency, transparency, and accountability in governance processes. Key initiatives include online tax filing, voter registration, business licensing, and digital identity systems, fostering citizen participation and accessibility. Despite benefits such as streamlined service delivery and enhanced transparency, e-governance faces challenges, including the digital divide, cybersecurity risks, and interoperability issues. Case studies from India’s Digital India Mission, the European Union’s Digital Europe Program, and initiatives in the United States and the Caribbean highlight regional approaches and challenges in implementing e-governance. Overall, while e-governance offers transformative governance and citizen engagement opportunities, addressing these challenges is crucial to realizing its full global potential. Date: 2024 There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-031-69518-6_43 Ordering information: This item can be ordered from DOI: 10.1007/978-3-031-69518-6_43 Access Statistics for this chapter More chapters in Springer Texts in Business and Economics from Springer |
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