Legal and Ethical Issues in Social Media

Amy Van Looy
Additional contact information
Amy Van Looy: Ghent University

Chapter 11 in Social Media Management, 2016, pp 207-220 from Springer

Abstract: Abstract This chapter takes the perspective of legal and ethical issues in social media to complete the multidisciplinary approach of this book. Instead of intending to give legal advice, this chapter encourages the reader to reflect on proper social media use. Previous chapters already looked at how legislation is related to social media. Particularly, the chapter on online ads (Chap. 4 ) talked about privacy and cookie laws. Furthermore, the chapter on e-recruitment (Chap. 9 ) discussed some legal practices for getting not recruited or for getting fired because of social media posts. The chapter on crowdfunding (Chap. 10 ) referred to legislation to protect micro-investors. Besides legislation, also ethical concerns have been formulated. For instance, the chapter on SEO mentioned the use of black hat SEO techniques (Chap. 6 ), and the chapters on business intelligence considered the impact of fake customer reviews (Chap. 7 ) and privacy concerns for big data analysis (Chap. 8 ). This chapter supplements the previous chapters by discussing social media ethics from the perspective of organizations, as well as the perspective of individual employees as social media users. The reader learns about the role of a social media policy, Terms of Service, copyright or intellectual property, a digital afterlife, and password security, among others.

Keywords: Business ethicsethics; Social media policy; ITIT policyIT policy; Social media training; Social media dangers; Disclaimer; Disclosure; Monitoring; Privacy; Content ownership; Intellectual property; Copyright; Discrimination; Trust; Reputation management; Terms of ServiceTerms of Service; Digital afterlife; Password; Social engineering (search for similar items in EconPapers)
Date: 2016
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sptchp:978-3-319-21990-5_11

Ordering information: This item can be ordered from
http://www.springer.com/9783319219905

DOI: 10.1007/978-3-319-21990-5_11

Access Statistics for this chapter

More chapters in Springer Texts in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().