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Social Media Management

Amy Van Looy ()
Additional contact information
Amy Van Looy: Ghent University (Faculty of Economics and Business Administration)

in Springer Texts in Business and Economics from Springer

Date: 2016
ISBN: 978-3-319-21990-5
References: Add references at CitEc
Citations: View citations in EconPapers (4)

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Chapters in this book:

Ch 1 Introduction
Amy Van Looy
Ch 2 Definitions, Social Media Types, and Tools
Amy Van Looy
Ch 3 Social Media Strategy and Return on Investment
Amy Van Looy
Ch 4 Online Advertising and Viral Campaigns
Amy Van Looy
Ch 5 Social Customer Relationship Management
Amy Van Looy
Ch 6 Search Engine Optimization
Amy Van Looy
Ch 7 Sentiment Analysis and Opinion Mining (Business Intelligence 1)
Amy Van Looy
Ch 8 Social Network Data and Predictive Mining (Business Intelligence 2)
Amy Van Looy
Ch 9 e-Recruitment
Amy Van Looy
Ch 10 Crowdfunding
Amy Van Looy
Ch 11 Legal and Ethical Issues in Social Media
Amy Van Looy
Ch 12 Wrap-Up
Amy Van Looy

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Persistent link: https://EconPapers.repec.org/RePEc:spr:sptbec:978-3-319-21990-5

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DOI: 10.1007/978-3-319-21990-5

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