Qualitative and Maturity Evaluation

Juan F. Gómez Fernández and Adolfo Crespo Márquez
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Juan F. Gómez Fernández: Universidad de Sevilla
Adolfo Crespo Márquez: Universidad de Sevilla

Chapter Chapter 14 in Maintenance Management in Network Utilities, 2012, pp 347-367 from Springer

Abstract: Abstract In the previous part of this work a reference framework for the maintenance management of network utilities has been defined, and in addition, some considerations about the organization of these types of companies were made. Now we will focus on the development of the framework to improve business effectiveness and efficiency, trying to combine operating criteria with department strategy. Therefore, the purpose of this section is aimed at facilitating the standardization, implementation, monitoring, control, decision making and sustainable continuous improvement supported by the consistency among processes, techniques, resources and systems. In line with this, the benefit of the provided maintenance management framework should be reflected in higher levels of network reliability and risk avoidance.

Keywords: Maintenance Management Framework; Network Utilization; CMMI Level; Maturity Level; EFQM Model (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:ssrchp:978-1-4471-2757-4_14

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DOI: 10.1007/978-1-4471-2757-4_14

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