Introduction
D.N.P. Murthy () and
Nat Jack ()
Additional contact information
D.N.P. Murthy: University of Queensland
Nat Jack: University of Abertay Dundee
Chapter Chapter 1 in Extended Warranties, Maintenance Service and Lease Contracts, 2014, pp 1-19 from Springer
Abstract:
Abstract Developed societies are complex social structures consisting of several individuals, businesses and government agencies who all depend on various products to carry out their daily operations. Plants are collections of many different products which businesses need to produce goods. Finally, several types of infrastructures are needed for the smooth functioning of a society. All of these (products, plants/service facilities and infrastructures) can be viewed as systems (collections of several interconnected elements).
Keywords: Service Provider; Preventive Maintenance; Agency Theory; Maintenance Action; Service Logistics (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:ssrchp:978-1-4471-6440-1_1
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DOI: 10.1007/978-1-4471-6440-1_1
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