Maintenance Performance Measurement (MPM) System

Uday Kumar and Aditya Parida
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Uday Kumar: Luleå University of Technology

Chapter 19 in Complex System Maintenance Handbook, 2008, pp 459-478 from Springer

Abstract: Abstract Maintenance is an important support function for the business processes with significant investment in physical assets which plays an important role in achieving organizational goals. However, the cost of maintenance and downtime is too high for many industries. For example, the cost of maintenance in a highly mechanized mine can be 40–60% of the operating cost (Campbell 1995), the maintenance spending in the UK’s manufacturing industry ranges from 12 to 23% of the total factory operating costs (Cross 1988) and as per a study in Germany, the annual spending on maintenance in Europe is around 1500 billion euros (Altmannshopfer 2006). All these have motivated the senior managers and maintenance engineers to measure the contribution of maintenance towards total business goals or in terms of return on investment, etc.

Keywords: Business Process; Performance Measurement System; Maintenance Process; Balance Scorecard; Maintenance Engineer (search for similar items in EconPapers)
Date: 2008
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DOI: 10.1007/978-1-84800-011-7_19

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