Integrated Business Process Management: 'How It All Fits Together'

Jurgen Vanhoenacker, Antony Bryant and Guido Dedene
Additional contact information
Jurgen Vanhoenacker: Pricewaterhouse Coopers Management Consultants, 16, Rue Eugène Ruppert, L-1014 Luxembourg, Luxembourg
Antony Bryant: Leeds Metropolitan University, The Grange, LS6 3QS Leeds, United Kingdom
Guido Dedene: University ofLeuven (K.U. Leuven), Leuven Institute for Research on Information Systems (LIRIS), Naamsestraat 69, B-3000 Leuven, Belgium

Chapter 4 in Reengineering in Action:The Quest for World-Class Excellence, 1999, pp 55-76 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractMuch of the current debate around BPR centers on its claims for successful implementation, and its distinctive novelty. In this chapter we seek to move the debate forward by observing that the methodological basis for BPR lacks transparency and, very often, fundamental justification. Most methodological support advanced in the literature is taken too often for granted, and needs to be specified far more exactly and appropriately. As a consequence, many business process professionals can no longer appreciate how the endless list of modeling techniques, the variety of decision making guidelines and the numerous staffing prescriptions 'fit together' into a comprehensive whole to facilitate their decision making. Not surprisingly, many fail to mobilize, exploit and capitalize on the organizational knowledge base, which is needed for inducing business process change. In this chapter, we will explain some of these methodological shortcomings, and offer the SPARTA framework for developing a far more inclusive, integrative and adaptive approach to the field of I-BPM — Integrated Business Process Management. Illustrations from an I-BPM effort in the Financial Services Industry will accompany our understandings.

Date: 1999
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.worldscientific.com/doi/pdf/10.1142/9781848160576_0004 (application/pdf)
https://www.worldscientific.com/doi/abs/10.1142/9781848160576_0004 (text/html)
Ebook Access is available upon purchase.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wschap:9781848160576_0004

Ordering information: This item can be ordered from

Access Statistics for this chapter

More chapters in World Scientific Book Chapters from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().