Reengineering in Action:The Quest for World-Class Excellence

Edited by Chan Meng Khoong

in World Scientific Books from World Scientific Publishing Co. Pte. Ltd.

Abstract: Business process reengineering is arguably the management paradigm of the decade. No other paradigm for organizational innovation and improvement has achieved a stronger presence and impact in corporate boardrooms around the world. In recent years reengineering has also moved away from the hype into real-world application, and there is now a vast pool of techniques and experience ready to be tapped by organizational-change advocates.

Date: 1999
ISBN: 9781860941399
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https://www.worldscientific.com/worldscibooks/10.1142/p119 (text/html)
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Chapters in this book:

Ch 1 Reengineering for World-Class Excellence , pp 3-15

Chan Meng Khoong

Ch 2 Applying Workflow Management Technology to Semi-Structured Business Processes , pp 19-36

Wolfgang Deiters, Thorsten Löffeler and Rüdiger Striemer

Ch 3 The RARE System: A Multiview to Model and Reengineer the Business Process , pp 37-54

Hélène Bestougeff and Amel Bouaissi

Ch 4 Integrated Business Process Management: 'How It All Fits Together' , pp 55-76

Jurgen Vanhoenacker, Antony Bryant and Guido Dedene

Ch 5 BPR-Enabled Systems Engineering , pp 77-94

Leslie Johnson and Maria Stergiou

Ch 6 A Simulation-Based BPR Support System for Supply Chain Management , pp 95-117

Shigeki Umeda and Albert Jones

Ch 7 Process Design with Reference Process Building Blocks , pp 118-130

Freimut Bodendorf, Klaus Lang and Wolfgang Taumann

Ch 8 Diagnosing Process Design: A Formal Approach , pp 131-155

Pedro Ramos and José Luiz Fiadeiro

Ch 9 Questioning the Unit of Analysis in BPR , pp 156-172

Jaakko Virkkunen and Kari Kuutti

Ch 10 Electronic Commerce and Organizational Transformation , pp 173-210

Kaiyin Huang

Ch 11 Capitalizing on the Improvements in Software Development with Object-Oriented Models , pp 211-224

Luigi Benedicenti, Giancarlo Succi and Tullio Vernazza

Ch 12 Reengineering Practice in Singapore's Public Sector , pp 227-243

Chan Meng Khoong

Ch 13 Reengineering Records and Information Management in the US Department of Defense: A Success Story , pp 244-254

Daryll R. Prescott

Ch 14 Extensions of IDEF Methodology Based on Reengineering Records Management , pp 255-271

William E. Underwood, L. Duranti, Daryll R. Prescott and M. Kindl

Ch 15 Resource-Use Efficiency in the Public Sector: A Study of Civil Services in Taiwan , pp 272-288

Pin-Yu Chu

Ch 16 Customer Participation and Commitment in BPR , pp 289-307

Veronika Thurner

Ch 17 Empirical Evidence for a Yin-Yang Balanced Approach to Organizational Change , pp 308-330

Tien Hua Yim-Teo

Ch 18 Information Technology Dimensions and Interdependencies in BPR Projects , pp 333-348

Roger Sor and Dieter Fink

Ch 19 Reengineering HR Development Systems to Support a New Computer Chip Factory: A Case Study , pp 349-362

Matt Barney, Ashley Prince, Darin Artman and Sharon O'Toole

Ch 20 Reengineering the End User Support , pp 363-380

Lauri Forsman

Ch 21 The Role of Information Technology, TQM and Business Vision in BPR – A Case Study of BPR in India , pp 381-392

M. P. Jaiswal

Ch 22 Business Process Reengineering Using SAP R/3 in a Textile Manufacturing Environment , pp 393-406

Monika B. Calitz and Andrékwen P. Calitz

Ch 23 A Scientific Approach to Business Process Reengineering , pp 407-428

Chester C. Warzynski

Ch 24 Managing the Risks of Reengineering to Achieve Enterprise Excellence for the 21st Century , pp 431-447

Edward G. Lewis

Ch 25 Into the 3rd Millennium , pp 448-455

Chan Meng Khoong

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