Process Design with Reference Process Building Blocks

Freimut Bodendorf, Klaus Lang and Wolfgang Taumann
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Freimut Bodendorf: Department of Information Systems, University of Erlangen-Nuremberg, 90403 Nuremberg, Germany
Klaus Lang: Department of Information Systems, University of Erlangen-Nuremberg, 90403 Nuremberg, Germany
Wolfgang Taumann: Department of Information Systems, University of Erlangen-Nuremberg, 90403 Nuremberg, Germany

Chapter 7 in Reengineering in Action:The Quest for World-Class Excellence, 1999, pp 118-130 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractBusiness processes have been widely accepted as the key factors in designing organizational structures. Tools and methods that support process design are limited to abstract design principles, general handbooks or rigid reference models and are therefore insufficient. This paper provides a theoretical foundation for using reusable Process Building Blocks to design organizational processes. In this novel approach to Process Design, enterprises can design their processes by selecting, combining and customizing Reference Process Building Blocks (RPBs) provided by a library. RPBs represent design patterns and Best Practices for the organizational design and IT-support of business processes.

Date: 1999
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