Of Barnacles and Banking: Innovation in Financial Services

Paul Nightingale

Chapter 10 in Service Innovation:Organizational Responses to Technological Opportunities & Market Imperatives, 2003, pp 271-299 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionThe Invisible Infrastructure of Financial ServicesExternal Infrastructure: Technology, Speed and Market ScopeInternal Infrastructure: Technology and Internal Co-ordinationInnovation in Software-Intensive Capital Goods and InfrastructureProject Definition and Buy-inThe Importance of Embedded SoftwareThe TAURUS SystemConclusion

Keywords: Innovation; Services; Product Development; Technology Management; Operations Management (search for similar items in EconPapers)
Date: 2003
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