THE INFLUENCE OF ORGANIZATIONAL CULTURE ON KNOWLEDGE TRANSFER: EMPIRICAL EVIDENCE FOR TRAINING TRANSFER IN RESTAURANT CHAINS

José Luis Ballesteros-Rodríguez, Petra de Saá-Pérez and Desiderio J. García-Almeida
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José Luis Ballesteros-Rodríguez: Departament of Business Administration, University of Las Palmas de Gran Canaria, Campus de Tafira, Las Palmas de Gran Canaria, 35017, Spain
Petra de Saá-Pérez: Departament of Business Administration, University of Las Palmas de Gran Canaria, Campus de Tafira, Las Palmas de Gran Canaria, 35017, Spain
Desiderio J. García-Almeida: Departament of Business Administration, University of Las Palmas de Gran Canaria, Campus de Tafira, Las Palmas de Gran Canaria, 35017, Spain

Chapter 19 in Marketing and Management Sciences, 2010, pp 101-105 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe goal of this work is to analyze the impact of the organizational culture on the application and learning of knowledge after a training process. In line with the academic literature, the existence of an organizational culture which supports creativity, innovation, risk assumption, and quality can have a positive impact on learning and applying new knowledge in a job position. The theoretical hypotheses developed are empirically tested with data gathered from restaurant chains located on the Canary Islands (Spain). The final sample comprises 113 restaurant managers who have attended training activities recently. After using structural equation modelling, the results show a significant, positive influence of organizational culture on the improvement of trainees' knowledge and skills, and on the application of that knowledge to work activities as well.

Keywords: Management, Organizational Behavior, Marketing; Negotiation, Dynamic Models, International Business, Strategic Business, Human Resource, (search for similar items in EconPapers)
JEL-codes: O30 (search for similar items in EconPapers)
Date: 2010
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