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Smart Organizational Learning with Digital Transformation

Jeffrey S. Ray and Albert T. Mubako

Chapter 14 in Digital Strategies and Organizational Transformation, 2023, pp 253-286 from World Scientific Publishing Co. Pte. Ltd.

Abstract: This chapter presents a model for digitally transforming a business by first performing a digital maturity assessment of current capabilities, describing the maturity levels of the digital environment to define a starting point to base future modifications on, and then applying a Digital Business Strategy Model (DBSM) to ensure that required inputs and outputs for developing a Digital Business Strategy (DBS) will create and capture value for the firm from emerging digital technologies. A solution and cultural intelligence-driven approach is enabled through strategic alignment of a firm’s organizational structure, infrastructure architecture, and the innovation strategy being pursued. The recommended digital transformation (DX) process will overcome sponsor hesitancy to make the investment required to modernize corporate infrastructures. Organizational learning must be part of a comprehensive DX effort. An enhanced organizational learning model is presented with recommended practical implementation steps to ensure smart organizational transformation.

Keywords: Digital Technology; Digital Strategy; Information Systems; Information Technology; Organizational Changes; Internet of Things (IoT); Cloud Computing; Institutions; Innovation; Artificial Intelligence; Big Data; Data Analytics; Deep Learning; Machine Learning; Cybersecurity; Manufacturing and Production; Enterprise Architecture (search for similar items in EconPapers)
JEL-codes: O3 O32 O33 (search for similar items in EconPapers)
Date: 2023
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