Infosys Technologies Limited, India

RaviShankar Mayasandra
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RaviShankar Mayasandra: Department of Information Systems, School of Computing, National University of Singapore, Singapore

Chapter 1 in Managing Strategic Enterprise Systems and E-Government Initiatives in Asia:A Casebook, 2004, pp 1-20 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:Company BackgroundBusiness ModelThe HistoryKnowledge Management at Infosys TechnologiesEarly Strategies — The Body of Knowledge (BoK) DocumentsEvolving toward Formal KMThe Web-based BoK System and the Process Assets SystemPeople Knowledge Map (PKM)Drivers of Formal KMPlanning for KM — The Knowledge Management Maturity (KMM) ModelKnowledge Management Systems (KMS): KshopKM Related Rewards ProgramDrawing Benefits from Organization-wide KM — An Evolving ProcessOrganization-wide KM — The ChallengesCoping with the Challenges of Implementing a KM StrategyConcluding Remarks

Keywords: Enterprise Systems; E-Government Initiatives; Case Study; IT in Asia; Strategic Information Systems (search for similar items in EconPapers)
Date: 2004
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