Inland Revenue Authority of Singapore (IRAS)

Tan Chee Wee

Chapter 8 in Managing Strategic Enterprise Systems and E-Government Initiatives in Asia:A Casebook, 2004, pp 139-160 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:BackgroundEvolution of the e-Filing SystemPhase I: Digitizing Taxpayers' InformationPhase II: Automating Organizational Business ProcessesPhase III: Developing the Phone-filing SystemPhase IV: Designing the e-filing SystemPhase V: Maintaining and Improving the e-filing SystemPhase VI: Extending e-filing servicesConcluding Remarks

Keywords: Enterprise Systems; E-Government Initiatives; Case Study; IT in Asia; Strategic Information Systems (search for similar items in EconPapers)
Date: 2004
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