PATTERNS OF ORGANIZATIONAL SUCCESS: LEADERSHIP COMPETENCE, ORGANIZATIONAL KNOWLEDGE SHARING, AND CUSTOMER/MARKET FOCUS

Carla M. Forrest
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Carla M. Forrest: Department of Educational Leadership and Organizational Learning, University of New Mexico, Albuquerque, New Mexico 87131, USA

Chapter 1 in Knowledge Management:Competencies and Professionalism, 2008, pp 1-12 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThis empirical research study examined the relationship between organizational learning culture and intellectual capital performance, and ultimately, the association of the dimensions with systems-level learning and transformation, explaining the value-added organizational performance through value-creating management strategies. The study found that organizational learning culture is significantly and positively associated with organizational performance, as measured by intellectual capital performance. Overall, organizational learning culture creates value-added outputs to systems-level learning through continuous learning and transformation, which, in turn, act as inputs to intellectual capital performance. Research results contribute to a theory of high performance by providing distinctive patterns of success—leadership competence, organizational knowledge sharing, and customer/market focus—accounting for superior organizational outcomes.

Keywords: Knowledge Management; Knowledge Management Practices; Knowledge Sharing; Skills and Competencies; Professionalism; Organizational Memory; Knowledge Processes; Knowledge Management Profession (search for similar items in EconPapers)
Date: 2008
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