TACIT KNOWLEDGE MANAGEMENT IN ENTERPRISES: A PROACTIVE SYSTEM TO COMBAT DIGITAL AGGRESSIONS

Moufida Sadok
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Moufida Sadok: Department of IT Management, Institute of Technology in Communications, Tunis, Techno park El Ghazala 2088 Ariana, Tunisia

Chapter 13 in Knowledge Management:Competencies and Professionalism, 2008, pp 147-158 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThis paper develops techniques used to manage tacit knowledge within enterprises and build ways to achieve effective decisions. A particular example addresses the work and interfaces that a security Incidents Response Team (IRT) has to conduct to protect enterprise assets, and provides a proactive system capable of adapting operational procedures, resource management and corporate strategy to the evolution of digital risk. Finally, we propose a knowledge management system based on a set of processes for the creation, storage and dissemination of knowledge required for information security, decision-making and IRT tacit knowledge management.

Keywords: Knowledge Management; Knowledge Management Practices; Knowledge Sharing; Skills and Competencies; Professionalism; Organizational Memory; Knowledge Processes; Knowledge Management Profession (search for similar items in EconPapers)
Date: 2008
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