PRESERVING SUBSTANTIAL KNOWLEDGE IN THE ORGANIZATIONAL MEMORY USING PROCESS MODELLING AND MULTICRITERIA ANALYSIS

Ines Saad
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Ines Saad: Department of Computer and Information System, Amiens School of Management, 18 place Saint Michel - 80038 Amiens, France and MIS, University of Picardie Jules Verne, France

Chapter 15 in Knowledge Management:Competencies and Professionalism, 2008, pp 171-181 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractIn this paper we present a methodology that plays an important role in identifying crucial knowledge. Thus, we have developed a method based on three phases. In the first phase, we have used GAMETH® to identify the set of "reference crucial knowledge". During the second phase, decision rules are inferred, through rough sets theory, from decision assignments provided by the decision maker(s). In the third phase, a multicriteria classification of "potential crucial knowledge" is performed on the basis of the decision rules that have been collectively identified by the decision maker(s).

Keywords: Knowledge Management; Knowledge Management Practices; Knowledge Sharing; Skills and Competencies; Professionalism; Organizational Memory; Knowledge Processes; Knowledge Management Profession (search for similar items in EconPapers)
Date: 2008
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