OPEN SOURCE TOOLS FOR MANAGING KNOWLEDGE IN A SMALL NON-PROFIT ORGANIZATION

Anne Gregory and Dinesh Rathi
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Anne Gregory: School of Library and Information Studies, University of Alberta, 3-20 Rutherford South, Edmonton, Alberta, T6G 2J4, Canada
Dinesh Rathi: School of Library and Information Studies, University of Alberta, 3-20 Rutherford South, Edmonton, Alberta, T6G 2J4, Canada

Chapter 24 in Knowledge Management:Competencies and Professionalism, 2008, pp 285-297 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe paper explores the issue of managing knowledge in a very small non-profit organization. A pilot study was conducted with a very small non-profit organization to understand the current state of knowledge management, issues in managing knowledge and tools being employed for knowledge management. The paper identifies the issues and suggests the potential technological solutions from open source software products and free online tools, such as wikis, youtube and flickr, that could be used to share the knowledge for better productive use of time and resources of a small low budget non-profit organization. The study also presents the power of a lightweight pilot study for understanding the issues for future knowledge management systems design for such organizations and potential use of open source software for such noble causes.

Keywords: Knowledge Management; Knowledge Management Practices; Knowledge Sharing; Skills and Competencies; Professionalism; Organizational Memory; Knowledge Processes; Knowledge Management Profession (search for similar items in EconPapers)
Date: 2008
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