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Delivery: the last mile dilemma

Wijnand Jongen

Chapter 11 in The End of Online Shopping:The Future of New Retail in an Always Connected World, 2018, pp 180-200 from World Scientific Publishing Co. Pte. Ltd.

Abstract: How can retailers have all those billions of goods delivered the world over? To what lengths do they need to go in order to solve the so-called dilemma of the last mile, working together with all those mail and parcel delivery businesses, both new and familiar? The aim: to deliver purchases right on the doorstep of the consumer…

Keywords: Online Shopping; Retail; Ecommerce; Digitization (search for similar items in EconPapers)
JEL-codes: L26 L81 M16 M31 (search for similar items in EconPapers)
Date: 2018
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