Summing Up and Some Issues to Reflect Upon

Thomas Lager

Chapter 18 in Contemporary Quality Function Deployment for Product and Process Innovation:Towards Digital Transformation of Customer and Product Information in a New Knowledge-Based Approach, 2019, pp 219-221 from World Scientific Publishing Co. Pte. Ltd.

Abstract: In this part of the book, you have become acquainted with the upstream and downstream matrices in the Multiple Progression QFD system especially adapted to process-industrial product innovation. It is argued that future company product innovation of excellence must have a stronger focus on “cost innovation” in an overall price/performance product development perspective. Since in the process industries product costs are totally dependent on production process efficiency and the use of selected, adapted and optimized raw materials, the use of phase progression in the QFD methodology is strongly advised…

Keywords: Quality Function Deployment; Product Development; Development; Manufacturing; Innovation; Technology; Product Innovation; Process Industry; Voice of the Customer; House of Quality; Manufacturing Industries; Matrix Analysis; Target Setting; Downstream Matrices; Process Matrix; Raw Material Matrices; Product Matrices; Multiple Progression; Integrated Knowledge Platforms (IKPs); Company Knowledge Creation; Company Knowledge Utilization (search for similar items in EconPapers)
JEL-codes: O3 O32 (search for similar items in EconPapers)
Date: 2019
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