Consolidating the Knowledge and QFD Matrix Information into Coherent and Reusable Integrated Knowledge Platforms (IKPs)

Thomas Lager

Chapter 21 in Contemporary Quality Function Deployment for Product and Process Innovation:Towards Digital Transformation of Customer and Product Information in a New Knowledge-Based Approach, 2019, pp 245-253 from World Scientific Publishing Co. Pte. Ltd.

Abstract: Part III of this book introduced the QFD matrix House of Quality, and Part IV introduced the theory and use of the upstream and downstream matrices for the process industries. In the use of the QFD methodology in other manufacturing industries, the matrices can naturally also be used; however, for this part of the book, the process-industrial environment has been selected. Nonetheless, the above definition of an Integrated Knowledge Platform is generally applicable to all manufacturing industries…

Keywords: Quality Function Deployment; Product Development; Development; Manufacturing; Innovation; Technology; Product Innovation; Process Industry; Voice of the Customer; House of Quality; Manufacturing Industries; Matrix Analysis; Target Setting; Downstream Matrices; Process Matrix; Raw Material Matrices; Product Matrices; Multiple Progression; Integrated Knowledge Platforms (IKPs); Company Knowledge Creation; Company Knowledge Utilization (search for similar items in EconPapers)
JEL-codes: O3 O32 (search for similar items in EconPapers)
Date: 2019
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