General Success Factors for Company Use of the QFD Methodology

Thomas Lager

Chapter 23 in Contemporary Quality Function Deployment for Product and Process Innovation:Towards Digital Transformation of Customer and Product Information in a New Knowledge-Based Approach, 2019, pp 261-264 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The user-friendliness of a methodology is related to how easy it is to learn and to apply in practice. It is influenced by the complexity of the methodology as well as how well it is explained, introduced, and supported by associated software. However, to reap the fruits of a methodology, it is also necessary to use it properly. Behaving in a way that has previously proved to give good results is usually called a “best practice,” which usually can be formulated and condensed into a number of “success factors”…

Keywords: Quality Function Deployment; Product Development; Development; Manufacturing; Innovation; Technology; Product Innovation; Process Industry; Voice of the Customer; House of Quality; Manufacturing Industries; Matrix Analysis; Target Setting; Downstream Matrices; Process Matrix; Raw Material Matrices; Product Matrices; Multiple Progression; Integrated Knowledge Platforms (IKPs); Company Knowledge Creation; Company Knowledge Utilization (search for similar items in EconPapers)
JEL-codes: O3 O32 (search for similar items in EconPapers)
Date: 2019
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